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Drunkensmurf

 

5 hours ago, IridiumAndLace said:

@Drunkensmurf

If you're in the US, I believe their policy is all sales are final with no refunds or reships whatsoever. I have an order from early February (stupid) that hasn't arrived, so be sure to let us know if they make an exception for you!

If I get a response I'll let you know. I already decided I would never get it. Just thought it was worth a try 

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Drunkensmurf

They finally did reply to me. And to my amazement, they are going to reship the entire order for free. They did let me know that over 30% of orders dont make it. So we will see. Still surprised they are reshipping. I'm happy about that.

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aynsoph

@Drunkensmurf Thank you. I never received my order which was shipped out on January 12, so I just sent them an email to see if they will do for me what they are doing for you.

I'll let everyone know what their response is.

Much appreciation!

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Drunkensmurf

@aynsoph I hope it works out for both of us

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Wellimstucknow

Has anyone had better luck getting deliveries in the US by opting for the 20 euro delivery fee?

Edited by Wellimstucknow
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